Jen leads the development of BMCG’s crisis readiness assessment methodology and supports clients through the development of crisis management exercises, business resiliency, crisis and communication plans, and facilitated crisis management planning sessions. She also directs stakeholder research and creates proactive messaging platforms including promotional videos and issue dark sites.

Over the past five years, Jen has supported our client response to a variety of issues and crisis events including racial and sexual harassment, whistleblower claims, academic freedom issues, protests, and terrorism.  On the planning side, she developed and facilitated both domestic and international tabletop exercises and led functional exercise simulation cells.

Prior to launching BMCG, Jen was a Senior Marketing Manager for Math Solutions, a division of Scholastic where she developed nationally recognized marketing campaigns, a Producer with Sony PlayStation, and a Product Manager for Riverdeep, an educational software division of Houghton Mifflin Harcourt.

Jen has an MBA from Cornell, an MA in Japanese Studies from Ehime Daigaku, and a BA in Political Science from the University of Maryland, College Park.