At Blue Moon Consulting Group, we approach Business Resiliency a bit differently from other consultancies. First, we focus on ensuring that your Business Continuity Plan is closely integrated with your Crisis Management Plan. Traditionally siloed response areas become clear, defined and aligned; meaning you can recover and adjust easily to any disruption or crisis. Second, every member of our team has “in the trenches,” client-side experience—we know what works, what doesn’t and how to build plans that actually perform when you need them.
A Cycle of Continuous Improvement
Business continuity programs are most successful when undertaken not as a single initiative but as a cycle of continuous improvement. An iterative, four-step process as outlined in the diagram ensures that a program evolves and adapts to reflect an ever-changing environment and increasing program maturity and capability.
- Business Impact Analysis—Whether you are beginning or building on an existing program, our BIA tool helps you analyze your organization to identify potential financial, operational, site, and workforce impacts of an event; prioritize business functions, processes and dependencies; estimate maximum downtime; and develop your overall strategy.
- Plan Development—In collaborative working sessions, we help you create a Business Continuity Plan specifically tailored to the findings from your BIA with defined recovery strategies for your critical processes and in compliance with global standards including ISO 22301, NPFA1600 and FFIEC requirements.
- Training/Testing/Exercising—Our goal is to move your program from a “paper plan” to a practiced capability. We meet you where you are with exercises that reflect the maturity of your program as well as the experience of the people involved. From tabletops to more complex & challenging multi-day, multi-location exercises, we help ensure that you are ready.
- Plan Refinement—Building a robust, documented and tested resilience program is not a one-time effort. It’s an iterative process that reflects your organization’s change, growth, agility and on-going push for improvement. We won’t allow your program to stagnate.
Policy & Governance—At the heart of your Business Resilience Program is a Policy and Governance component which defines the objectives, governance, scope, and ongoing stewardship of the program. This includes the range and frequency of BIA’s and risk assessments, plan updates, and training and exercising. These policies also frequently address the management decision-making process at the time of a disruption—typically as embodied in your Crisis Management Plan. Our focus on aligned plans—Crisis, IT Disaster Recovery, and Emergency Response—ensures a coherent and strategic response when it matters the most.
