News & Information

Congratulations to Bob Wilkerson, Senior Advisor who was recently selected to serve as the corporate crisis management advisor and member of the committee charged with updating NFPA1600 for 2019.  NFPA1600 is a globally recognized standard on Disaster/Emergency Management and Business Continuity.

Artwork: Liz Powley www.gumnut.net

Articles

  • What’s Missing from Your Plan? The Role of Communications in Crisis Response

    An effective crisis management plan does not simply provide guidance on how to mange a crisis but provides a disciplined and repeatable process to help mitigate and prevent a crisis in the first place. More than a process, it’s about having the right organizational mindset that actively incorporates reputational risk into the decision-making process. Read Article >The Book of Crisis Management: Strategies & Tactics PR Newswire

Speaking Engagements

  • RIMS 2020

    May 4, 2020Denver, CO

    Simon will present “A New Methodology and Framework to Mitigate Reputational Risk” as part of the RIMS 2020 Thought Leadership Series. Using the well-recognized concept of a capability maturity model, Simon will address how the three essential components of risk management, crisis management and issues management need to align to support a robust approach, capable to withstand the pressure of today’s operating environment. From initial to optimized, he’ll review theses critical components against plan viability, awareness, risk sensing and overall governance.

  • 2019 PRSA: CommEx // Alaska Communicators Exchange

    November 8, 2019Anchorage, AK

    Kent will be conducting a four-hour "Issues & Crisis Workshop: Chaos and Reputational Damage are NOT Inevitable" Reputational damage should not be interpreted as the inevitable outcome of a crisis. Rather, it should serve as a wake-up call that typical approaches to crisis communications and management are not up to the challenge and must be improved. Learn how to improve the quality and effectiveness of your response.

  • AMA – Symposium for the Marketing of Higher Education

    November 10-13, 2019Las Vegas, NV

    Jen and Kent will present “From Instincts & Intuition to Methodology & Metrics” in which they share 5 tips to help participants apply the same rigor, methodology, and focus that they apply to their brand to the issues that risk becoming crises and the crises the risk their hard-earned reputation.

  • Berkeley Executive Leadership Academy

    July 8-12, 2019Berkeley, CA

    For the last six years, Lynn and Simon have joined the Berkeley Executive Leadership Academy to present two scenario-based presentations called, “Building Crisis Leadership at your Institution” and “Mitigating Reputational Risk through Issues and Crisis Management.”

  • Converge 2019

    Feb 19-21, 2019Atlanta, GA

    Simon will be hosting “Crisis? What Crisis? Advice from Your Peers Who Have Been There” a casual and off the cuff panel discussion about what really goes on behind the scenes and how you can be ready for our world to explode.

  • NAICU (National Association of Independent Colleges and Universities) Annual Conference

    Feb 3-6, 2019Washington, DC

    Simon and Lynn will present “Leadership in Crisis” addressing critical factors in effective crisis leadership and decision-making and the role of the President in crisis communications

  • AMA – Symposium for the Marketing of Higher Education

    Nov 4, 2018Orlando, FL

    Simon, Jen and Kent will be conducting a four-hour “Issues and Crisis Communications Workshop.” Reputational damage should not be interpreted as the inevitable outcome of a crisis. Rather, it should serve as a wake-up call that typical approaches to crisis communications and management are not up to the challenge and must be improved. Learn how to improve the quality and effectiveness of your response.

  • Berkeley Executive Leadership Academy

    July 9-13, 2018Berkeley, CA

    Lynn and Simon return to this year’s Berkeley Executive Leadership Academy with two presentations during each session, “Building Crisis Leadership at your Institution“  and “Mitigating Reputational Risk through Issues and Crisis Management.”

  • Council for Advancement and Support of Education (CASE) Annual Conference on Marketing and Branding

    June 4-6, 2018Denver, CO

    Simon and Jen will be conducting a session entitled, “This is Going to Take More than a Press Release” which will address crisis management and crisis communications best practice, focusing on how to proactively anticipate impacts and consequences to make your strategy resilient in the face of “unexpected” developments.

  • Law School Admissions Council > 2017 Annual Meeting

    May 31-June 3, 2017Palm Springs, CA

    Simon will lead a case-based session entitled, "Crisis Management – A Leadership Challenge" exploring methods and solutions for addressing crises within a higher education setting.

  • Council for Advancement and Support of Education (CASE) > Institute for Senior Communications and Marketing Professionals

    April 4-6, 2017Cape Coral, FL

    Simon will be conducting as session entitled, "Enough with the Firefighting Already!" which will include a case review during the Crisis Communications session on Day 1.

  • Preventing Workplace Violence Woodruff & Sawyer

    June 13, 2016Denver, CO

    Bob and Simon will participate in a panel to discuss workplace violence prevention, humanitarian assistance, alignment of active shooter with emergency response plans and crisis communications.

  • Berkeley Executive Leadership Academy

    March 21-25, 2016 & July 11-15, 2016Berkeley, CA

    Lynn and Simon return to this year’s Berkeley Executive Leadership Academy with two presentations during each session, “Building Crisis Leadership at your Institution“  and “Mitigating Reputational Risk through Issues and Crisis Management.”

  • AMA’s 2015 Symposium for the Marketing of Higher Education

    November 15-18, 2015Chicago, IL

    Simon joins as a panelist at the CMO Salon (by invitation only) to discuss “The Difference between Brand Reputation.”

  • Blue Cross Blue Shield Cyber Liability Forum

    September 28-29, 2015Chicago, IL

    Simon will speak on “How to Manage Reputational Risk from a Cyber Attack or Data Breach”.

  • NetDiligence Cyber Risk and Privacy Liability Forum

    October 6-7, 2015Santa Monica, CA

    Simon will be speaking on panel discussion regarding "Post-Breach Business Recovery: Getting Your Company Back on Track".

  • Western Payments Alliance Annual Conference

    September 15-16, 2015Las Vegas, NV

    Simon will be speaking at the Western Payments Alliance annual conference on “Beyond Technology:  Preparing For and Responding To a Data Breach or Cyber Attack.”

  • APLU's Council on Strategic Communications: Summer Meeting

    July 20-21, 2015Denver, CO

    Simon will present at the Association of Public & Land Grant Universities' Council on Strategic Communications Summer Meeting on "How Effective Issues Management Can Protect Your School’s Reputation and Prevent Crises" together with Bronson R. Hilliard, Assistant Vice Chancellor for Strategic Media Relations, University of Colorado Boulder.

  • University of California Risk Summit

    June 3-5, 2015Oakland, CA

    Simon will present at UC Risk Summit on “Reputational Risk & Crisis Management in Higher Education” together with Sarah Latham, Vice Chancellor, Business and Administrative Services at UC Santa Cruz.

  • Council for Advancement and Support of Education’s (CASE)

    May 4-6, 2015Los Angeles, CA

    Simon will present at this year’s Council for Advancement and Support of Education’s (CASE) Annual Conference on Marketing and Branding. Simon will be co-present with Ellen de Graffenreid,
Vice Chancellor for Marketing and Communications
 University of Missouri on “Reputation Rescue: Strategies for Issues and Crisis Management in the Era of Media Convergence”.

  • Berkeley Executive Leadership Academy

    March 23-27, 2015Berkeley, CA

    Lynn and Simon will present twice at this year’s Berkeley Executive Leadership Academy on “Reputational Risk & Crisis Management in Higher Education” and “Building Crisis Leadership at your Institution.”